At Snorkeling VR, we are pleased that you are considering using our innovative virtual reality services. These Terms and Conditions (“Terms”) govern the access and use of our web platform and the services we offer, including but not limited to, the organization and execution of Virtual Reality Snorkeling experiences for events such as parties, birthdays, and other social gatherings, with a special focus on activities for children.
By accessing our website, making a reservation, or using any of our services, you agree to be bound by these Terms. We kindly ask that you read them carefully before proceeding, as they contain important information about your rights, responsibilities, and legal limitations. If you do not agree with any of the Terms outlined here, we suggest that you refrain from using our services.
At Snorkeling VR, we are committed to providing a safe, fun, and memorable experience for all our clients. Our goal is to ensure that each event is unique and runs smoothly, adhering to the highest standards of quality and safety.
These Terms may be updated or modified at any time, so we recommend that you review them periodically. The most recent version of the Terms will always be available on our website, and continued use of our services after any changes will imply your acceptance of those changes.
For the purposes of these Terms and Conditions, the following words and expressions shall have the meanings indicated below, regardless of whether they are used in singular or plural form, masculine or feminine gender, or any other grammatical form:
Snorkeling VR strives to ensure that the information contained in this document is accurate and up to date at the time of publication. Similarly, we make every effort to ensure that the information and prices presented on our website are correct and current. However, due to the nature of the services we offer, errors or last-minute changes may occur. Therefore, we reserve the right to refuse, cancel, refund, or modify any reservation made with incorrect or outdated information without prior notice.
We update the information on our website as soon as new data becomes available; however, Snorkeling VR is not responsible for inaccuracies or omissions that may be present in this document.
Snorkeling VR reserves the right to modify these Terms and Conditions at any time. Any changes will take effect immediately upon their publication on our website. Continued use of this website after the publication of such modifications will constitute your acceptance of the same.
By purchasing Snorkeling VR’s products and services, you declare that you are legally capable of acquiring such products and services, that you are fully aware of your actions, and that you will use the products and services for lawful purposes. Snorkeling VR’s products and services are only available to individuals who are legally capable or who, if not, act through their legal representatives, provided that the terms and conditions established herein are strictly adhered to, Snorkeling VR’s policies are followed, and the safety measures dictated by Snorkeling VR and any other applicable regulations are observed.
Snorkeling VR reserves the right to review, update, and/or modify the terms and conditions established herein, as well as any of its policies or regulations, whether mentioned in this document or not, at any time.
To use our products and services, users must provide certain personal data, which will be processed in accordance with the applicable law and in accordance with the terms outlined below.
By purchasing Snorkeling VR’s products and services, your personal data will be collected to offer you a better experience and, consequently, for the direct development of our corporate purpose. Therefore, you expressly agree that your data may be:
Consulted, stored, safeguarded, shared, reported, verified, processed, modified, updated, clarified, transmitted, and transferred by Snorkeling VR.
Additionally, the personal data you voluntarily provide through our website will be used to: (i) contact you, (ii) send you information about our service portfolio and events, as well as any other relevant information from Snorkeling VR, (iii) follow up on your comments, suggestions, or opinions and/or develop marketing strategies,
(iv) confirm purchase processes, (v) establish commercial partnerships as appropriate, (vi) profile customers and stakeholders and implement strategies to improve service delivery, (vii) address and respond to petitions, complaints, claims, reports, suggestions, and/or compliments submitted to Snorkeling VR, (viii) manage Snorkeling VR’s information systems, (ix) participate in events organized by Snorkeling VR.
For these purposes, Snorkeling VR may request the following data:
As the owner of the information provided, you have the right to access, update, and rectify your personal data, and in cases where it is applicable, you may delete or revoke the authorization granted for its processing. To
exercise these rights, you may, at any time, access, update, correct, delete, or revoke your personal information, or make any claim by contacting us at the email info@snorkelingvr.com.
By participating in activities and events organized by Snorkeling VR, you expressly, voluntarily, and without reservation, consent to Snorkeling VR, its employees, agents, or any authorized third party, to capture, use, and process photographs, videos, or any other visual or audiovisual representation in which you appear, either in whole or in part. This consent extends to the use of such images and recordings for commercial, promotional, advertising, and editorial purposes, including, but not limited to, their dissemination on websites, social media, printed materials, and any other media or marketing channels, without geographic or time restrictions.
You agree and acknowledge that Snorkeling VR and its authorized parties have the right to use, copy, distribute, publish, display, digitize, alter, edit, manipulate, and exploit the captured content in any form or medium, at any time, and for an unlimited number of projects. This use may include the partial or total reproduction of the content, its incorporation into various compositions, and its public dissemination, without time or location limitations, for advertising, marketing, or commercialization purposes, as determined by Snorkeling VR’s needs.
You accept that you will not have any right of approval, cannot claim any compensation (including, but not limited to, royalties), nor make any claim (including, but not limited to, claims based on invasion of privacy, defamation, publicity rights, copyright or trademark infringement) arising from any use (according to the terms of this document), misleading reproduction, alteration, editing, distortion, incorrect reproduction, or use in any composition of the content.
Furthermore, you irrevocably waive all so-called moral rights that you may have over the content.
By granting this consent, you irrevocably waive any right of approval over the use of the content, as well as any claim or demand, including but not limited to, those based on invasion of privacy, defamation, publicity rights, copyright infringement, or trademark infringement. You also irrevocably waive all moral rights you may have over the content, allowing for its alteration, editing, manipulation, or any other use that Snorkeling VR deems necessary, even if such use results in a misleading, distorted, or incorrect representation of the original content.
Notwithstanding the above, you have the right to request the removal of any photograph, video, or material in which you appear if you believe that such content affects your privacy or personal image. To exercise this right, you must send a formal request to Snorkeling VR through the provided contact means. Snorkeling VR commits to addressing the request diligently and taking the necessary reasonable steps to remove the content in question from its official platforms and social media as quickly as possible.
Snorkeling VR will make reasonable efforts to remove the requested content from its official media. However, you understand and agree that Snorkeling VR cannot guarantee the complete removal of images or videos that have been shared by third parties, published on external media, or disseminated on the internet through other channels beyond the direct control of Snorkeling VR. Therefore, Snorkeling VR will not be responsible for the use, reproduction, or distribution of such content by third parties, nor for any damage or harm that may result from it.
Snorkeling VR reserves the right to retain and archive the captured photographs and videos for possible future use, even if the content has been removed from public platforms at your request. Such content may be used in retrospective campaigns or historical documentaries that Snorkeling VR deems relevant to its operations.
Snorkeling VR offers a mobile messaging program subject to these Terms and Conditions. The collection and use of your personal information in connection with the program are also governed by our Terms and Conditions.
By enrolling, registering, or agreeing to participate in the program, you accept these Mobile Messaging Terms and our Terms and Conditions.
Program Description:
We may send you promotional and transactional mobile messages in various formats. Promotional messages may include promotions, special offers, other marketing offers, and reminders of abandoned carts. Transactional messages are related to existing or ongoing transactions and may include order notifications and updates, appointment reminders, and other pertinent information.
Mobile messages may be sent using automated technology. The frequency of messages may vary. You agree that we and our third-party service providers may send you messages on the topics mentioned above or any other matter, using different phone numbers, except for marketing purposes. We do not charge for messages sent through the program. However, you are responsible for any message and data fees imposed by your mobile service provider, as standard data and messaging rates may apply to short message service (SMS) and multimedia messaging service (MMS) alerts.
User Opt-In:
By providing your mobile phone number, you voluntarily opt into the program and agree to receive recurring mobile messages at the phone number associated with your enrollment, even if that number is registered on a state or federal “Do Not Call” list.
You agree that any mobile phone number you provide is valid and that you are the owner or authorized user of that number. If you change your mobile phone number or are no longer the owner or authorized user of the number, you agree to notify us immediately at info@snorkelingvr.com. Participation in the program does not require any purchase from us and is completely voluntary.
If I want my Content to be removed from the Snorkeling VR Platforms, Websites, and Advertising Content, I must send an email to info@snorkelingvr.com.
The prices indicated are based on costs in effect at the time of publication and are valid at the time of the quote, guaranteed only upon receipt of full payment. These prices are subject to various variables, such as fuel costs,
exchange rates, and other external factors. In the event that these costs increase, Snorkeling VR reserves the right to adjust the price of any of our products or services, including associated administrative costs.
The prices established by Snorkeling VR are determined based on our costs and the anticipated demand. We continuously review our prices throughout the season, adapting them according to availability and demand. We reserve the right to increase or decrease our prices accordingly.
Snorkeling VR may occasionally offer special promotions or electronic discount coupons, which may be limited to certain activities. All such promotions and coupons are valid for a specific period, with defined start and end dates. These offers cannot be combined with other promotions that are running simultaneously.
All promotional prices and offers advertised by Snorkeling VR are subject to availability, which is limited. We reserve the right to withdraw any promotion or coupon at any time, with or without prior notice.
Full payment must be made at the time of booking with Snorkeling VR. We accept MasterCard, Visa, American Express, and Discover Diners Club credit cards as forms of payment. The list of accepted credit cards may change at Snorkeling VR’s sole discretion. By authorizing the use of your credit card to pay for products and services provided by Snorkeling VR, you agree to our Terms and Conditions and confirm that you will pay the full amount charged in accordance with the cardholder’s agreement.
Your credit card number, billing information, and other details provided will be subject to a verification process when making the reservation with Snorkeling VR. Please ensure you provide accurate information; otherwise, your credit card may be declined and your reservation canceled. Regardless of whether the cardholder is included in the reservation, Snorkeling VR may request additional information from you or the cardholder at any time after the reservation.
If the required information is not provided to Snorkeling VR’s satisfaction, an alternative payment method may be requested for your reservation.
Please note that the use of a credit card does not guarantee the reservation or the price until the verification process is complete. Snorkeling VR reserves the right to cancel any reservation in the event of suspected fraud, theft, or dishonesty.
Additionally, your card-issuing banks may apply extra charges and exchange rates when processing your payment, over which Snorkeling VR has no control.
Any personal inconvenience that the customer may experience, such as homonyms, lawsuits, court orders, delays in arrival time in providing the service, or other reasons beyond our responsibility, will be the sole responsibility of the customer. In these cases, 100% of the service purchased with Snorkeling VR will be forfeited.
Examples include: pandemics, epidemics, acts of terrorism, events caused by nature (extreme weather conditions), tsunamis, or man-made acts that have a global or local impact and directly affect the provision of the service. Such events will be communicated in the service confirmation.
Cancellation Policy:
Snorkeling VR reserves the right to apply and charge an administrative fee for cancellations, which will not exceed 5% of the total purchase price of your reservation.
Any changes to your reservation are subject to availability and must be requested no less than 24 hours prior to the scheduled activity date.
Snorkeling VR assumes no responsibility for loss, damage, or injury of any nature, in whole or in part, as a result of a force majeure event. This includes, but is not limited to, conditions such as: fire, volcanic eruption, environmental contamination, inclement weather, pandemics, earthquakes, floods, explosions, shortage or failure of water or electricity, tropical storms or hurricanes, civil unrest, sabotage, arrests, strikes or other labor disruptions, government restrictions, expropriations, acts of terrorism, war, invasion, insurrection, national emergency, epidemics, pandemics, quarantine restrictions, government health warnings or advisories, government seizures, laws, rules, proclamations, regulations, orders, actions, interruptions, or requirements of any government or governmental agency, rejection or cancellation of licenses, permits, or authorizations, damage to facilities, or any other unforeseen circumstances that negatively impact or hinder the fulfillment of contractual conditions (all of the above referred to in this document as “Force Majeure Event”).
In the event of a Force Majeure Event, Snorkeling VR will be excused, exempted, and released from its obligations to the extent that its performance is limited or hindered by such event, without any liability of any kind. Failure by Snorkeling VR to perform will not be considered a breach of these Terms and Conditions. Snorkeling VR’s obligations will be extended to the same extent as the duration resulting from the Force Majeure Event, and no full refund will be granted. Under such circumstances, Snorkeling VR will be excused, released, or exempted from performance to the extent that it is limited or prevented, without assuming any liability.
The Snorkeling VR activity requires participants to be in appropriate physical and health conditions to engage in virtual reality experiences that may involve sudden movements, intense visual stimuli, and immersion in simulated environments. Snorkeling VR reserves the right to deny participation to anyone who does not meet the health and safety conditions set forth in these Terms and Conditions.
Pregnant Women
For safety reasons, it is recommended that pregnant women do not participate in Snorkeling VR activities. Intense visual stimulation, potential dizziness, and bodily movements associated with virtual reality may pose risks to both the mother and the fetus. If a pregnant woman chooses to participate, she does so at her own risk and after consulting with a healthcare professional.
Individuals with Pre-existing Medical Conditions
Participants with pre-existing medical conditions such as epilepsy, heart conditions, blood pressure issues, neurological disorders, or any other condition that may be aggravated by virtual reality should refrain from participating in Snorkeling VR activities. If they choose to participate, they must have consulted with a physician beforehand and will assume full responsibility for any potential risks involved.
Participants with Disabilities
Snorkeling VR strives to make its activities accessible to all participants, including those with physical or sensory disabilities. However, some virtual reality experiences may not be suitable for individuals with certain disabilities. Participants with disabilities are advised to consult with the Snorkeling VR team before booking to assess whether a safe and adapted experience can be provided.
Participant Responsibility
By accepting these Terms and Conditions and participating in Snorkeling VR activities, the user declares that they are in good health and do not have any medical condition that would prevent them from safely participating in the virtual reality experience. Snorkeling VR will not be responsible for any damage, injury, or harm resulting from participation in the activity without compliance with this declaration.
Disclaimer of Liability
The user agrees that Snorkeling VR will not be responsible for any damage or injury incurred during the activity if it is caused by a failure to meet the health conditions established in these terms, including the failure to notify the Snorkeling VR team of pre-existing medical conditions or the decision to participate despite contrary recommendations.
Right of Admission
Snorkeling VR reserves the right to admit or refuse participation of any user who, in its judgment, does not meet the required health and safety conditions for the activity. If a participant is refused for these reasons, they will be offered a refund or the option to reschedule the activity, subject to Snorkeling VR’s cancellation and rescheduling policies.
Snorkeling VR maintains a liability insurance policy that covers damages or injuries to third parties that may occur during the performance of virtual reality activities, provided that such damages or injuries are attributable
to proven negligence on the part of Snorkeling VR or its staff. This policy covers physical, material, and moral damages suffered by participants or third parties during the provision of services.
user’s ability to participate safely.
If an incident occurs during the activity that could give rise to a claim under the liability insurance policy, the participant must immediately inform the Snorkeling VR operator present at the event and provide a detailed report of the facts. Snorkeling VR will investigate the incident and, if appropriate, handle the claim with the insurer. The participant agrees to fully cooperate with Snorkeling VR and the insurer in the investigation and resolution process.
Limitations of Liability
Before participating in any Snorkeling VR activity, all users must sign a Liability Waiver in which they declare that they have read and understood these Terms and Conditions, as well as any risks associated with the activity. This waiver exempts Snorkeling VR from any liability not covered by the liability insurance policy and establishes that the participant fully assumes the inherent risks of the activity.
By signing the Liability Waiver, the user also declares that they are in good health and do not have any medical condition that would prevent them from safely participating in the virtual reality experience. Snorkeling VR will not be liable for any damage, injury, or loss resulting from participation in the activity without adherence to this declaration.
These Terms and Conditions are binding for all clients and family members included in the reservation, as well as their dependents, heirs, successors, and legal representatives.
You confirm that, as the holder of the reservation, you have the legal capacity and authority to make the reservation for yourself and the individuals included. Additionally, you agree to keep Snorkeling VR informed of any changes to your plans or contact information.
Snorkeling VR’s Customer Service Center is available 24/7 through the following contact methods: Customer Service: info@snorkelingvr.com
Cell Phone: (786) 939-9030
